Heating Centre (“Heating Centre”, “we”, “us”, “our”), the data controller, are committed to always protect the privacy and security of our online visitors/customers. We recognise the importance of using this information in accordance with the Data Protection Act 1998 and General Data Protection Regulation.
We operate an opt-in policy when obtaining personal details from our customers and site visitors. We may collect the following when you wish to sign up to receive marketing communications on our site, or simply when placing a transaction on the site
Where we rely on consent to send marketing communications, you have the right to withdraw your consent at any time by contacting our customer services department or updating your marketing preferences online or through the unsubscribe link sent through our marketing emails.
We use the payment information given by all customers to ensure no fraudulent activity is taking place against you the customer, and us. This is necessary to ensure Financial Conduct is followed always.
We do not store your credit or debit card details on our system but instead process transactions through a secure Payment Service Provider.
We will use the personal data which you provide to us for the following purposes;
We try to do everything possible to ensure that complaints do not occur, however, if you feel that your complaint is justified, you can do this in the following ways.
Email our customer service team at email@example.com
If you wish to talk a member of our customer service team via telephone, this can be done by calling 01522 569349.